Shipments
Your parcel shipment
Packages are generally shipped within 2 working days after receipt of payment and are shipped via Courier agency to the EU and using Postal Service to the rest of the world. All shipments are dropped-off with signature.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Parcel tracking
All shipments have a tracking number. Whichever shipment choice you make, we will provide you with a link to track your package online.
Attention: Postal service tracking number does not provide any information on the parcel status. It will only show that the parcel has been sent and that the parcel is on delivery or delivered. Nothing else.
Packaging
We use security boxes to protect the honey jars. We make sure that nothing is broken. Depending on the size of your purchase we will use different boxes sizes. The boxes we use are designed to protect bottles and protect honey jars as good as any bottle.